410-855-0449
Reliable & Affordable | Insured & Bonded

Privacy Policy

Privacy Policy

Last Updated: November 10, 2025 Version 1.0

At BplusT LLC ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services, visit our website, or interact with us.

Scope: This Privacy Policy applies to all individuals who use our cleaning services, visit our website, or interact with our social media pages. It explains how BplusT LLC collects, uses, discloses, and protects personal data across all digital and offline channels.

Consent: By using our services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

Information We Collect

  • Personal Information: Name, email address, phone number, physical address, and payment information
  • Service Information: Details about your cleaning needs and property specifications
  • Communication Data: Records of our interactions with you
  • Website Usage Data: IP address, browser type, and pages visited
  • Automatically Collected Data: Device identifiers, cookies, and analytics data
  • Third-Party Data: Limited account information from platforms like Facebook or Google
  • Employment Applicants: Résumé, employment history, and professional references

How We Use Your Information

  • Service Delivery: Provide and schedule cleaning services
  • Payment Processing: Process payments and send invoices
  • Customer Support: Communicate about appointments and updates
  • Marketing: Send promotional offers and newsletters with consent
  • Analytics: Improve our services and customer experience
  • Legal Compliance: Comply with legal obligations and prevent fraud

SMS/Text Messaging and Mobile Communications

Mobile Opt-in and SMS Consent: Phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We comply with all applicable laws regarding SMS marketing, including the Telephone Consumer Protection Act (TCPA). You will only receive SMS/text messages if you have provided explicit consent.

By providing your phone number, you consent to receive service-related text messages, including:

  • Appointment reminders and confirmations
  • Service updates and status notifications
  • Promotional offers and special deals
Opt-out: Reply "STOP" to any message
Help: Reply "HELP" for assistance
Call: Contact us at 410-855-0449

If you opt out by replying "STOP", we will immediately cease all text message communication except for legally required notices or transactional updates. Message frequency may vary. Standard message and data rates may apply.

Newsletter and Marketing Communications

By subscribing to our email list, you agree to receive occasional updates, promotional offers, and service news. We respect your inbox — we send only relevant, value-based communications and never share your email with external advertisers.

When you subscribe to our newsletter, we collect your email address to send you exclusive content:

You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Information Sharing

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances:

These providers are contractually obligated to protect your data and use it only for authorized purposes.

Your Rights

Depending on your location, you may have rights under data protection laws such as:

Access & Review
Correct Information
Request Deletion
Opt-out Marketing
Withdraw Consent
Data Portability

To exercise any of these rights, email us at bplustcleaningservices@gmail.com

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption Technology
Secure Servers
Access Controls
Regular Audits

Employee access to personal data is restricted and monitored. Sensitive data (like payment information) is encrypted in transit and at rest. Regular security audits and staff training help prevent unauthorized access.

While we implement comprehensive security measures, no method of transmission over the Internet or electronic storage is 100% secure. In case of a data breach, we will notify affected individuals and authorities as required by law.

Contact Us

Have questions about our Privacy Policy? We're here to help!

Call Us

410-855-0449

Available during business hours

Email Us

bplustcleaningservices@gmail.com

We respond within 24 hours

Service Area

Anne Arundel County

Baltimore County

Baltimore City

Howard County

Montgomery County, MD

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When updates are made to this Privacy Policy, we will post the new version on our website and revise the "Last Updated" date at the top.

Notification of changes Clear update dates Version tracking

For major changes affecting how we handle your data, we may also notify you via email or service notice.

Call Now: 410-855-0449