410-855-0449
Reliable & Affordable | Insured & Bonded

FAQ

Frequently Asked Questions

Get answers to common questions about our quote process and cleaning services

Quote & Pricing

How quickly will I receive my quote?

We typically respond to quote requests within 24 hours. For urgent requests or same-day service inquiries, feel free to call us directly at 410-855-0449 for immediate assistance.

Is the quote really free with no obligation?

Absolutely! Our quotes are completely free and there's no obligation to book our services. We believe in transparent pricing and want you to feel confident in your decision.

  • No hidden fees
  • No pressure to book
  • Detailed cost breakdown
  • Valid for 30 days
What factors affect the cleaning cost?

Several key factors influence our pricing structure:

Property Size: Square footage and number of rooms
Service Type: Standard, deep, or specialty cleaning
Frequency: One-time, weekly, bi-weekly, or monthly
Condition: Current cleanliness level and specific requirements
Do you offer discounts for recurring services?

Yes! We offer competitive pricing for recurring services:

Weekly Cleaning

15% OFF

Most popular for busy households

Bi-Weekly Cleaning

10% OFF

Perfect for maintaining cleanliness

Monthly Cleaning

5% OFF

Great for periodic deep cleans

Service Details

What's included in your standard cleaning?

Our standard cleaning includes comprehensive attention to all main living areas:

Kitchen & Bathrooms
  • Countertop sanitization
  • Appliance exterior cleaning
  • Mirror and glass cleaning
  • Fixture polishing
Living Areas & Bedrooms
  • Dusting all surfaces
  • Vacuuming carpets
  • Mopping hard floors
  • Trash removal
Do you bring your own cleaning supplies?

Yes, we provide all cleaning supplies and equipment unless you prefer we use your specific products.

Eco-friendly cleaning solutions
Professional-grade equipment
Microfiber cloths and mops
Are your cleaners insured and background-checked?

Absolutely! Your peace of mind is our priority:

Fully Insured & Bonded

Comprehensive liability coverage for your protection

Thorough Background Checks

All team members undergo rigorous screening

Professional Training

Continuous education on latest cleaning techniques

Scheduling & Logistics

How far in advance should I book?

We recommend booking at least 48-72 hours in advance for standard appointments. For larger projects or move-in/out cleanings, 1-2 weeks notice is ideal.

Same-Day Service: Available for emergency situations (additional fee may apply)
Priority Scheduling: Recurring clients get preferred time slots
What areas in Maryland do you serve?

We proudly serve the following Maryland areas:

Primary Service Area
  • Arundel County
  • Baltimore County
  • Baltimore City
Extended Service Area
  • Howard County
  • Montgomery County
  • Washington D.C.

Note: Travel fees may apply for locations outside our primary service area.

Still Have Questions?

We're here to help! Contact us directly for personalized assistance.

Call Now: 410-855-0449 Send Message